Last updated: 27 August 2024
N-SIDE Cookie policy
About this Policy
This Cookie Policy explains how N-Side, with a registered office at Courbevoie 13, B-1348 Louvain-La-Neuve, Belgium (collectively “N-Side”, "we", "us", and "ours") use cookies and similar technologies to recognize you when you visit our websites at www.n-side.com, lifesciences.n-side.com, energy.n-side.com ("Website(s)"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website or use a mobile application. Cookies are widely used by website or mobile application owners in order to make their websites or mobile applications work, or to work more efficiently, as well as to provide reporting information.
Cookies have many different features, such as allowing you to navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help ensure that the advertisements you see online are more relevant to you and your interests.
Cookies set by the website or app owner (in this case, N-Side) are called "first party cookies". Cookies set by parties other than the website or app owner are called "third-party cookies". Third-party cookies enable third party features or functionality to be provided on or through the website or mobile application (e.g. like advertising, interactive content and analytics). The parties that set these third-party cookies can recognise your computer or mobile device both when it visits the website in question and also when it visits certain other websites.
How long do cookies last?
Cookies can remain on your computer or mobile device for different periods of time. Some cookies are 'session cookies', which means they only exist when your browser is open and are automatically deleted when you close your browser or quit the app. Other cookies are 'persistent cookies', meaning they survive after your browser or app is closed and can be used by websites or apps to recognize your computer when you re-open your browser or app later. The length of the cookies used on our Websites is explained in more detail below.
What are the different types of cookies?
Necessary websites cookies: These cookies are strictly necessary to provide you with services available through our Website(s) and to use some of its features, such as access to secure areas. These cookies cannot be switched off in our systems. You can set your browser to block or alert you about these cookies, but some parts of the Websites or Platforms will not then work.
Analytics and customisation cookies: These cookies collect information that is used either in aggregate form to help us understand how our Website(s) are being used or how effective marketing campaigns are, or to help us customise such Website(s) for you.
Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Website(s), but are not essential to its (their) use. Such cookies allow us to remember your choices, preferences and favorite settings in order to improve your general browsing experience (functional cookies), as well as help us to know which pages are the most and least popular and see how visitors move around the site (performance cookies). Without these cookies, some functionalities may become unavailable.
Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
You can block or delete any of these cookies by changing your browser settings, as described below under the heading "How can I control cookies?".
We will only place these cookies if you expressly accept them when you first visit our Website(s) or Platforms via our cookie preference banner.
Please note that you can withdraw your consent for all types of cookies - except for strictly necessary cookies - at any time by re-opening our cookie preference banner, available in the Cookie Settings
Which cookies are present on our Websites?
Here is a complete list of the cookies we may place when you visit our Website(s):
| Cookie provider | Type of cookie | Cookie name | Purpose | Duration |
| Necessary cookies | ||||
| Hubspot | Necessary | __hs_opt_out |
This cookie is used by the opt-in privacy policy to remember your cookie preferences when you return to our website. It contains the string "yes" or "no". |
6 months |
| Hubspot | Necessary | __hs_do_not_track |
This cookie can be set to prevent the tracking code from sending any information to HubSpot. It contains the string "yes". |
6 months |
| Hubspot | Necessary | __hs_cookie_cat_pref |
This cookie is used to record the categories you consented to. It contains data on the consented categories. |
6 months |
| Hubspot | Necessary | __cfruid | This cookie is set by HubSpot’s CDN provider because of their rate limiting policies. It expires at the end of the session. Learn more about Cloudflare cookies. | Session |
| Hubspot | Necessary | __hsmem |
This cookie is set when you log in to a HubSpot-hosted site. It contains encrypted data that identifies your membership when you are currently logged in. |
1 year |
| Hubspot | Necessary | hs_ab_test |
This cookie is used to consistently serve to you the same version of an A/B test page you’ve seen before. It contains the id of the A/B test page and the id of the variation that was chosen for you. |
Session |
| Hubspot | Necessary | hs-membership-csrf |
This cookie is used to ensure that content membership logins cannot be forged. It contains a random string of letters and numbers used to verify that a membership login is authentic. |
Session |
| Hubspot | Necessary | <id>_key |
When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. The cookie name is unique for each password-protected page. It contains an encrypted version of the password so future visits to the page will not require the password again. |
14 days |
| Hubspot | Necessary | hs_langswitcher_choice |
This cookie is used to save your selected language choice when viewing pages in multiple languages. It gets set when you select a language from the language switcher and is used as a language preference to redirect you to sites in your chosen language in the future, if they are available. It contains a colon delimited string with the ISO639 language code choice on the left and the top level private domain it applies to on the right. An example will be "EN-US:hubspot.com". |
2 years |
| Hubspot | Necessary | __hs_initial_opt_in |
This cookie is used to prevent the banner from always displaying when you are browsing in strict mode. It contains the string "yes" or "no". |
7 days |
| Hubspot | Necessary | hs-messages-hide-welcome-message |
This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed. It contains a boolean value of True or False.
|
1 day |
| Hubspot | Necessary | hs-messages-is-open |
This cookie is used to determine and save whether the chat widget is open for future visits. It is set in your browser when you start a new chat, and resets to re-close the widget after 30 minutes of inactivity. If you manually close the chat widget, it will prevent the widget from re-opening on subsequent page loads in that browser session for 30 minutes. It contains a boolean value of True if present. |
30 minutes |
| Hubspot | Necessary | __cf_bm |
This cookie is set by HubSpot's CDN provider and is a necessary cookie for bot protection. It expires in 30 minutes. Learn more about Cloudflare cookies. |
30 minutes |
| Analytics, Customization and Audience Measurement Cookies | ||||
| Analytics | _ga | This cookie calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. | 2 years | |
| Analytics | _ga_QF47LQW3N7 | This cookie is installed by Google Analytics to track visitor behaviour and measure site performance. | 2 years | |
| Analytics | _gat_UA-33623017-1 | This cookie is installed by Google Analytics to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to. | 1 minute | |
| Analytics | _gid | This cookie is installed by Google Analytics, and stores information on how visitors use a website, while also creating an analytics report of the website's performance. | 1 day | |
| Hotjar | Analytics | _hjCachedUserAttributes | This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever your are not in the sample. Collected attributes will only be saved to Hotjar servers if you interact with a Hotjar Feedback tool, but the cookie will be used regardless of whether a Feedback tool is present. | Session |
| Hotjar | Analytics | _hjFirstSeen | This is set to identify whether it is your first session. It stores a true/false value, indicating whether this was the first time Hotjar saw you. It is used by Recording filters to identify new user sessions. | Session |
| Hotjar | Analytics | _hjid | Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID. | 1 year |
| Hotjar | Analytics | _hjIncludedInPageviewSample | This cookie is set to let Hotjar know whether you are included in the data sampling defined by N-SIDE site's pageview limit. | 30 minutes |
| Hotjar | Analytics | _hjIncludedInSessionSample | This cookie is set to let Hotjar know whether you are included in the data sampling defined by N-SIDE site's daily session limit. | 30 minutes |
| Hotjar | Analytics | _hjLocalStorageTest | This cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created. | under 100 ms |
| Hotjar | Analytics | _hjMinimizedPolls | Hotjar cookie that is set once youminimize an On-site Survey widget. It is used to ensure that the widget stays minimized when the user navigates through your site. | 1 year |
| Hotjar | Analytics | _hjRecordingEnabled | This is added when a Recording starts and is read when the recording module is initialized to see if you are already in a recording in a particular session. | Session |
| Hotjar | Analytics | _hjRecordingLastActivity | This should be found in Session storage (as opposed to cookies). This gets updated when your recording starts and when data is sent through the WebSocket (you perform an action that Hotjar records). | Session |
| Hotjar | Analytics | _hjUserAttributesHash | User Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated. | Session |
| Hotjar | Analytics | _hjViewportId | This stores information about your viewport such as size and dimensions. | Session |
| Hotjar | Analytics | _hjShownFeedbackMessage | Hotjar cookie that is set when you minimize or complete Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if you navigate to another page where it is set to show. | 1 year |
| Hubspot | Analytics | __hssrc | This cookie is used to keep track of sessions. | Session |
| Hubspot | Analytics - Audience measurement | __hssc |
This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. |
30 min |
| Hubspot | Analytics - Audience measurement | __hstc |
This cookie is used for measuring visitors to our website. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). |
13 months |
| Hotjar | Analytics - Audience measurement | _hjAbsoluteSessionInProgress | This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie. | 30 minutes |
| Hotjar | Analytics - Audience measurement | _hjSessionResumed | A cookie that is set when a session/recording is reconnected to Hotjar servers after a break in connection. | Session |
| Hotjar | Analytics - Audience measurement | _hjSessionTooLarge | Causes Hotjar to stop collecting data if a session becomes too large. This is determined automatically by a signal from the WebSocket server if the session size exceeds the limit. | Session |
| Performance and functionality cookies: | ||||
| Hubspot | Performance & Functional | _hjTLDTest | This cookie is used to determine the most generic cookie path N-SIDE should use. This is done so that cookies can be shared across subdomains (where applicable). | Session |
| Hubspot | Performance & Functional | messagesUtk | This cookie is used to recognize visitors who use our chat tool. If you leave our site before you are added as a contact, this cookie will be associated with your browser. It allows us to load the conversation history if you later return to our site. | 13 months |
| Hotjar | Performance & Functional | _hjClosedSurveyInvites | Hotjar cookie that is set once you interact with an External Link Survey invitation modal. It is used to ensure that the same invite does not reappear if it has already been shown. | 1 year |
| Hotjar | Performance & Functional | _hjDonePolls | Hotjar cookie that is set once you complete a survey using the On-site Survey widget. It is used to ensure that the same survey does not reappear if it has already been filled in. | 1 year |
| Hubspot | Performance & Functional | _hjSessionRejected | If present, this cookie will be set to '1' for the duration of a user's session, if Hotjar rejects the session from connecting to our WebSocket due to server overload. This cookie is only applied in extremely rare situations to prevent severe performance issues. | Session |
| Advertisement and social media | ||||
| Advertising | bscookie | This cookie is a browser ID cookie set by Linked share Buttons and ad tags. | 2 years | |
| Advertising | UserMatchHistory | Linkedin - Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. | 1 month | |
| Google DoubleClick | Advertising | IDE | This cookie registers and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | 729 days |
| Advertising | _gcl_au | Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. | 3 months | |
| Youtube | Social Networking | VISITOR_INFO1_LIVE | Tries to estimate the users' bandwidth on pages with integrated YouTube videos | 179 days |
| Youtube | Social Networking | YSC | Registers a unique ID to keep statistics of what videos from YouTube the user has seen . | Session |
| Social Networking | li_gc | Used to store consent of guests regarding the use of cookies for non-essential purposes | 6months | |
| Social Networking | AnalyticsSyncHistory | Used to store information about the time a sync took place with the lms_analytics cookie | 1 month | |
| Social Networking | bcookie | LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID. | 2 years | |
| Social Networking | lang | This cookie is used to store the language preferences of a user to serve up content in that stored language the next time the user visits the website. | session | |
| Social Networking | lidc | LinkedIn sets the lidc cookie to facilitate data center selection. | 1 day | |
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognise or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Website(s) [or opened an e-mail that we have sent them]. This allows us, for example, [to monitor the traffic patterns of users from one page within our Website(s) to another, to deliver or communicate with cookies, to understand whether you have come to our Website(s) from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns]. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
What about targeted advertising?
Third parties may serve cookies on your computer or mobile device to serve advertising through our Website(s). These companies may use information about your visits to these Websites and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements.
This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you.
The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these.
How can I control cookies?
You have the right to decide whether to accept or reject specific cookies. You can exercise your cookie preferences by saving them in our cookie preference banner available here .Note that it is possible to access the cookie banner and reset your settings through the link to the banner in the website footer or here .
You can set or amend your web browser controls to accept or refuse some cookies. If you choose to reject cookies, you may still use our Website(s) though your access to some functionality and areas of our Website(s) may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information about cookies in general and how to manage them, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
The cookies that were sent in the past
If you have disabled one or more cookies, we can always use information collected by these cookies before the deactivation. However, we cease to collect information via the opted-out cookie.
Updates to this Policy
We may update this Notice from time to time in response to changing legal, technical or business developments. When we update our Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
You can determine when this Cookie Policy was last revised by referring to the “update” legend at the bottom of this page. Any changes will become effective upon our posting of the revised Policy on the website.
Contact us
If you have any questions related to this Cookies Policy, please do not hesitate to contact us by sending an e-mail to privacy@n-side.com. We are happy to assist you and answer any questions you might have.
This Cookies Policy was most recently updated in August 24th 2024